Category Archives: Psychology

What Motivates Employees Today?

A new survey shows that recognition motivates employees more than money. Continue reading »

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Are Extrinsic Rewards Right for My Employees?

A lot of people who are new to Gamification assume it comes in two flavors: Reward the user with virtual badges Reward the user with prizes and monetary rewards I’ll skip right to the big reveal: successful Gamification usually involves neither … Continue reading »

Posted in Awards, Badgeville University, Digital Loyalty, Enterprise, Game Mechanics, Gamification, loyalty, Psychology | Leave a comment

Kris Duggan on the Radio: How Small Business Can Boost Loyalty with Gamification

Listen to Kris Duggan on Business Insanity Talk Radio. He discusses why businesses are using gamification to boost customer loyalty, the power of behavioral design, and much more. Continue reading »

Posted in Digital Loyalty, Gamification, loyalty, Psychology | Leave a comment

When Not to Use Gamification

How an SXSW Big Data panel question finds its answer in a book about food and human biology. Continue reading »

Posted in Gamification, Health & Fitness, Psychology | Leave a comment

Measuring Return on a Gamification Investment

Gamification provides enterprises a powerful toolkit for addressing internal and external challenges. But to determine your return on investment, you need to connect organizational goals to individual behavior. Continue reading »

Posted in Enterprise, Gamification, Psychology, Service & Support | Leave a comment

6 Critical Game Mechanics to Consider in Leaderboards (Part 2)

Last week I introduced the first three of six critical game mechanics to consider when designing a leaderboard. Here are the final three visualization considerations that can significantly affect your leaderboard’s effectiveness: multiple leaderboards, points, and metadata. Multiple Leaderboards Many … Continue reading »

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6 Critical Game Mechanics to Consider in Leaderboards (Part 1)

There is perhaps no other game feature as easily misused as the leaderboard. Not all leaderboards are created equally. The right one can transform a boring experience into a tense competition, while the wrong one can transform a pleasant experience … Continue reading »

Posted in Game Mechanics, Psychology, Technology, Widgets | 1 Comment

Reward Scheduling

A key component of game design, that can be traced all the way down to operant conditioning, is the concept of a rewards schedule. The idea that an individual is more likely to engage in an activity if he expects … Continue reading »

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Are Extrinsic Rewards Dangerous?

I was reading through Malcolm Gladwell’s Outliers recently and I came across a chapter where he lists our workplace motivations as: Autonomy Complexity Reward I was reminded Daniel Pink’s stance on the topic in his book Drive. Pink lists our workplace … Continue reading »

Posted in Awards, Game Mechanics, Gamification, Psychology | 1 Comment

Framing Gamification: Choice and Competition

The third installment in my series on What Makes Games Fun on Gamasutra , I investigate the concepts of Choice and Competition and discuss their influence and how they can be used in non-game experiences. In the first half of the article, … Continue reading »

Posted in Game Mechanics, Gamification, Psychology, Social Mechanics | Leave a comment